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Recent activity by Ed Willis

  • How do I get my money back?

    How do I get my money back?   Please do the following: Step #1 Step #2 Step #3

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  • Shipping Options

    What Shipping options do we have? How long will my package take to be delivered?   Parcel Shipping Depending on what rate you select in checkout, your order will arrive: Economy  Standard Expedi...

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  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

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  • How do I publish my content in other languages?

    Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...

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  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...

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  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

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  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

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  • Here is how to make coffee when your machine is offline.

      To access the settings menu on the coffee maker's digital display, you need to press and hold the power button for five seconds. This will allow you to make adjustments and customize your brewing...

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  • BrewMaster Pro Machine Hub

      Welcome, BrewMaster Pro Machine owners! You are in the Hub for ALL things Fathom Coffee Machines ☕️   Announcements: WiFi Issues with 8Bar Coffee Machines Quick Links: Machine cleaning guide ...

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  • How to customize your coffee brewing settings for the perfect cup with the 8Bar Coffee machine

    Your 8Bar Coffee machine comes with a range of brewing settings that allow you to customize your coffee to your preferences.Here's how to do it:Step 1: Select the type of coffee you want to brew, s...

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